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Partner Portal — Main Topics & Support Guide

📢 Note: Win Store partners have a two-way trading relationship — you can both buy from and sell to Win Store. Learn more: Understanding the Two-Way Win Store Partner Relationship →

1 Welcome to Win Store Partner Network Getting Started
2 How to Become a Win Store Partner Getting Started
3 Win Store Partner Program Tiers Getting Started
4 Required Documents for Partner Application Getting Started
5 Partner Onboarding Checklist Getting Started
6 Wholesale Pricing Tiers Explained Pricing & Orders
7 How to Place a B2B Order Pricing & Orders
8 Payment Terms & Credit Limits Pricing & Orders
9 Minimum Order Quantities Pricing & Orders
10 Delivery Schedules & Lead Times Logistics & Fulfillment
11 Pickup at Win Store Warehouses Logistics & Fulfillment
12 Returns & Damaged Goods Policy Logistics & Fulfillment
13 Win Store Partner Badge Guidelines Co-Branding & Marketing
14 How to Use the Win Store Logo Co-Branding & Marketing
15 Co-Branded Signage Templates Co-Branding & Marketing
16 Product Catalog Access for Partners Product Support
17 Warranty Claims Process for Partners Product Support
18 Stock Availability & Lead Times Product Support
19 Partner Portal — Main Topics & Support Guide Index (this)

Contact Win Store Partner Support

#### Submit a Ticket Use the Partner Portal ticket form for the fastest response. Available 24/7.

#### Email partner-support@winstores.com

  • Response time: Within 4 hours during business hours
  • Mon–Sat 9 AM – 6 PM Myanmar time
#### Phone / WhatsApp / Viber 09-510-5768 (Yangon HQ)
  • Mon–Sat 9 AM – 6 PM
  • Voicemail outside hours; callback within 1 business day
#### Account Manager (Silver/Gold) Direct line provided in your onboarding materials.

Visit Win Store In Person

#### Win Store Fulfillment Locations

  • Yangon (South Dagon Industry Zone) — Mon–Sat 8 AM – 6 PM
  • Mandalay — Mon–Sat 9 AM – 6 PM
  • Mawlamyine — Mon–Sat 9 AM – 5 PM
  • Nay Pyi Taw — Coming Soon
#### Win Central Co., Ltd. (Corporate HQ) Currently undergoing renovation. Contact via:
  • Email: info@winstores.com
  • Phone: 09-510-5768

Stay Informed

  • Partner WhatsApp Group — Daily updates, promotions, announcements
  • Monthly Partner Newsletter — Sent to your registered email
  • Quarterly Webinars — Live training and Q&A (Silver/Gold)
  • Annual Partner Summit — In-person event (Gold tier exclusive)

Provide Feedback

Your input shapes the Partner Program. Share feedback via:

  • Partner Survey (sent quarterly)
  • Account Manager review (Silver/Gold)
  • Email: partner-feedback@winstores.com
We respond to all feedback within 7 business days.
Thank you for being part of Win Store Partner Network. Together, we serve Myanmar better.

မြန်မာ — အကြောင်းအရာ Index

ဒီ Partner Portal Help Center မှာ article 19 ပုဒ်ရှိပါတယ်။ Category 5 ခုဖြင့် ဖွဲ့စည်းထား:

1. Getting Started (5): Welcome, Application, Tiers, Documents, Onboarding 2. Pricing & Orders (4): Wholesale Pricing, B2B Order, Payment, MOQ 3. Logistics & Fulfillment (3): Delivery, Pickup, Returns 4. Co-Branding & Marketing (3): Partner Badge, Logo, Signage Templates 5. Product Support (3): Catalog Access, Warranty, Stock Availability

ဆက်သွယ်ရန်:
  • Email: partner-support@winstores.com
  • Phone/WhatsApp: 09-510-5768
  • Partner Portal: partner.winstores.com

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